FAQ Resources
At PixlPro Media, we’re here to lighten your load and make your day a little easier. We know real estate agents juggle countless moving parts, so our mission is to deliver stunning marketing materials without the hassle. From start to finish, we keep the process smooth, simple, and stress-free—so you can focus on selling, not sweating the details. See below to some commonly asked questions to help make your life esier and your clients impressed with your organization.
Usually Asked Question From Our Clients
Typical listings such as photos, drone, virtual tours and floor plans are 24hrs from the time of shoot. Often media is delivered to your personal portal by 9am the next morning for shoots that are done before 5pm the previous day. We also provide rush services with same day turnaround on photos and drone.
At PixlPro Media we are very flexible on our bookings. We can typically book your shoot as soon as the next day or even in some cases the same day, in emergency cases. We offer a full range of options to help make sure you and your clients marketing gets done in a time frame that shows your client you are looking out for them.
Absolutely, we recommend using one of our packages to help make your ordering easier and more affordable. We have spent years fine tuning our packages to ensure we are offering the most common services into our packages to make your marketing of your listing very simple.
Yes, all aerial and drone services are perfromed by FAA part 107 licensed and insured drone pilots. We also send you proof to ensure you have hired a licensed professional. We encourage you to read our information on why hiring a licensed drone pilot could save you as a realtor from legal trouble and fines. Ream more here.
The added value of hiring a dedicated real estate media company like PixlPro Media you are given a “portal”. Inside your portal all your media is organized by listing. Once your media is ready you will receive and email with a link to your listing. Inside that portal you can view, download and pay all right in that portal. Super easy, super fast and very convenient.
Yes, at PixlPro Media we are not just hobbyist with equipment. We are licensed and insured. Realtors should always verify that any company they hire is a legitimate, licensed business and carries liability insurance. This protects both the agent and their clients from potential legal or financial issues if something goes wrong on-site. Hiring an insured and licensed professional also ensures you’re working with someone who takes their business seriously and adheres to industry standards.
Absolutely not. Feel free to call, email or text. We are happy to help and quick to respond no matter what way you chose to book with us. All we ask is that when you are ready to book to jut let us know what services/package you are looking to have done so we can properly schedule the appointment for time needed to complete, travel and get any necessary drone approvals beforehand.
Depending on the type of video, cinematic video, walkthrough video or a reel can all vary. Typically video takes up to 48hrs for turnaround. More complex videos can take longer and will be discussed during booking.
We service all of Volusia county and travel further quite often. Always feel free to reach out with any specific area needs.
Yes, please reach out on how our referal program works.
PixlPro Media clients have their own portal where all media is delivered, marketing assets are stored and invoices are easily paid through your own portal. It’s a simple, pain-free and easy process. One less thing to worry about.
Did you hire a licensed drone pilot?
Always check the credentials of the drone operator you hire. The person who hires the drone operator can face all the fines if they are not legally allowed to operate in a professional capacity.
Check for yourself
Find out if your drone operator is certified.
Copyright © 2026 PixlPro Media